Bryan Rickman

EXPERIENCE

LIBERTY MUTUAL GROUP
Senior Software Developer, 3/08 - Current
Portsmouth, New Hampshire
Originally added new features to existing Personal Markets Claims software using C++. However, now implementing the next generation of claims software in Java on top of Guidewire’s base claims application while serving as technical lead on one of the Agile development teams on the project.

KEWILL TRADE AND LOGISTICS
Java Developer, 11/06 - 2/08
Nashua, New Hampshire
Porting legacy Customs trade and logistics software using Java, SWT, and JBoss Rules in Eclipse.

ROBERT HALF TECHNOLOGIES
Consultant and Contractor, 9/06 - 10/06
Manchester, New Hampshire
Consultant for placement agency most recently hired to work with Diversified Communications testing new computer and software rollouts and documenting findings

WMS GAMING, INC.
Software Engineer, 10/04 - 7/06
Las Vegas, Nevada
Developed slot machines using C++ on embedded Linux under tight deadlines while maintaining high reliability
Notable accomplishments: promoted on January 2006, three of my games were prominently displayed at the Global Gaming Expo 2005, Monopoly Wild Dice, my first game, passed multiple jurisdictions and is currently at use in numerous casinos, and two other of my games were in internal testing when I left WMS

APPLE COMPUTER, INC.
Mac Genius, 10/02 - 10/04
Las Vegas, Nevada
Apple Certified Desktop Technician
Apple Certified Portable Technician
Technical expert providing live problem solving at a highly visible retail service bar while maintaining Apple's top rated service through repairs and upgrades

UNIVERSITY OF NEVADA, LAS VEGAS
Student Life Computer Technician, 12/01 - 10/02
Las Vegas, Nevada
Planned and implemented a migration to a new Novell NetWare server
Compiled hardware inventory, updated software as needed, and provided day-to-day technical support to university staff

HELLONETWORK.COM
Client Product Coordinator, 8/00 - 5/01
Las Vegas, Nevada
Worked with clients and sales team to design web based streaming video demos and assist customers with final implementation

CLIENTLOGIC
Micron Technical Support, 7/99 - 8/00
Las Vegas, Nevada
Coached agents through technical issues, customer service guidelines, and Micron policy to better reach their goals as associates
Notable accomplishments: Recognition of Excellence in Teamwork Q4 1999, Promoted to Product Specialist 2/00, Product Specialist of Quarter Q1 2000, and Promoted to Supervisor 5/00

DEGREES AND CERTIFICATIONS

BOSTON UNIVERSITY
Metropolitan College, Master of Arts, Computer Science
Expected date of graduation in 2012

SUN CERTIFIED PROGRAMMER
For the Java 2 Platform, Standard Edition 5.0
Received October 2006

UNIVERSITY OF NEVADA, LAS VEGAS
Bachelor of Arts, Computer Science 2004
Earned second bachelors degree by attending classes part-time while working in related fields

BAYLOR UNIVERSITY
Bachelor of Arts, Religion 1994
Chapter Officer of Alpha Phi Omega--National Service Fraternity